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How can we help?

Frequently asked questions and a direct line to us.

How do I sign in to the app?

You can sign in with Apple, Google or Telegram, or register with an email and password. You don’t need an account to browse recipes — it’s only required to save, comment, and add your own recipes.

How do I import a recipe from another site?

Copy the link to any recipe page or video and paste it into the “Import” section in the app — or pick Lavi directly from the “Share” menu in another app.

How do I cancel my Lavi Plus subscription?

On your device, open Settings → [your name] → Subscriptions, choose Lavi and cancel. The subscription stays active until the end of the current billing period.

Restore Purchases isn’t working — what do I do?

In Settings → Lavi Plus, tap “Restore Purchases” and wait a few seconds. If it still doesn’t work, make sure you’re signed in with the same Apple ID used for the purchase.

How do I delete my account and data?

Email support@lavi.uz with the email or username linked to your account — your account and personal data will be deleted within 30 days.

Still have a question?

Write to us — we usually reply within 1–2 business days: support@lavi.uz

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